FAQ's

Where can I buy your products?

Great news you can purchase our products via our online store here.

or

Check find your closest stockist but putting your postcode in here.

How do I track my order?

When your order is shipped you will receive an email shipping confirmation as well as a tracking number and link to track. Alternatively you can email us at hello@peggyandfinn.com.au and we will track it for you.

Can I return or exchange my order?

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

// Sale items are final and cannot be returned or exchanged

// Returned items must have tags still on and be returned in original condition

// Returned items must have no visible signs of wear or use

What if my order hasn't arrived?

We’ll personally follow up with the postal service to track your order. Please contact us via hello@peggyandfinn.com.au

What are your shipping details?

// Free Express Shipping Australia & NZ over $30

// 1-2 days delivery in Australia (5-8 Days NZ)

// Local pickup available from our Torquay warehouse

// International shipping from $0-$30 depending on service

// 4-15 business days for international orders

// Orders dispatched within 1 business days from warehouse in Torquay

// Shipped using Australia Post or DHL

What payment methods are available?

We accept payment through Paypal, Amex, Visa, Mastercard as well ‘Buy Now, Pay Later’ platforms Afterpay, Zip Pay and Paypal Pay in 4.

What is the best way to care for my Peggy and Finn products?

Please refer to the garment care instructions on the product. If you require further assistance please contact us.

How do I become a stockist?

We'd love to have you on board as a stockist. Please head over to our wholesale website and enter your details.
Once you have, one of our wholesale team will be in touch with you shortly. We look forward to working with you!

how do i submit my wedding to be featured?

We love seeing how our customers wear and styles our products. If you'd like your wedding to be featured on our blog or social channels please contact us at hello@peggyandfinn.com.au